INFORMATION
Mill House Medical Centre Information
Appointments
A standard appointment is 15 minutes in duration, but longer consultations are available.
Please advise the receptionist if you think you will require more time.
YOU CAN BOOK AN APPOINTMENT BY
- Calling 08 8554 3250
- Using the Online Booking system
Please note that:
New patients cannot book online please call on
08 8554 3250
Work Cover Appointments
When booking a Work Cover appointment please make Reception aware so we can ensure enough time is scheduled for your appointment.
We also require your claim details. These include your case manager and employer details; the claims administrator the claim is with and claim number.
Workcover consults- Fees are required to be paid by patients on the day of your visit.
Current fees as of Jan 2025
- Standard Work Cover (15mins) $102 No Medicare Rebate
- Long Work Cover (30mins) $188 No Medicare Rebate
Work Conferences-are when your case manager attends your consult. These consults are paid directly to your employer or claims administrator.
As of 1st 2022 Millhouse Medical Centre has required patient who have Work Cover consults to pay privately and to claim back from their employer or case manager.
Careplan Appointments
What is a Careplan?
Careplans are used by GPs for patients with ongoing chronic conditions such as chronic diseases, complex needs and terminal illnesses.
During your careplan appointment you will first see the nurse for general observations and assessments for allied health referrals.
Afterwards you see your doctor and discuss your needs further and get referrals signed off as well as any prescriptions related to your chronic condition/s.
- Careplan appointments are Bulk Billed under Medicare
- Duration 1 hour (Please allow for this during your appointment)
Who is eligible?
Those who have at least one or more chronic conditions e.g. arthritis, anxiety, asthma, diabetes, cancer, mental illness, heart disease, kidney disease etc.
GPMP= Genral Practioner Management Plan
TCA= Team Care Arrangement
TCA referrals can be sent to related allied health professionals by your GP for management of chronic conditions (e.g. physio, chiro, therapists, podiatrists, dietician etc.)
You will be allocated 5 subsidized visits to your choice of related conditions referral example: 2 physio visits & 3 Chiropractic visits.
Regular review of your careplan allows for you and your medical team to access whether your goals of treatment are being met. generally, a review happens every 3-6 months.
After Hours
We do not currently offer after hours services.
For afterhours help, please call the practice number on 08 8554 3250, and you will be given instructions on what to do next.
In an emergency call 000.
Home Visits
If you are a patient of this practice and are too ill to attend the surgery, home visits may be available.
Emergency patients will be able to attend South Coast District Hospital at Victor Harbor.
Telehealth
If you are unable to make it to the practice, appointments may be available via Telehealth consultation.
To be eligible for a telehealth consultation, you must have attended the clinic within the last 12 months. Fees may apply.
We require payment details at the time of booking however nothing will be charged until the completion of your consultation.
Test Results
If you have required investigations by your doctor, please make a follow up appointment for the results before you leave the practice.
Our Reception team are unable to discuss results with you.
Recalls & Reminders
A recall system is used to enhance your medical care.
If you do not wish to utilise this service, please let us know.
Reminders can consist of pap smear, depo, vaccinations; reception staff will contact you for appropriate appointments.
Feedback
Privacy
New Patient Form to Print
Important Information for New Patients
PLEASE READ before your appointment.
All New Patients are required to print the New Patient Form at home and complete all pages fully and bring with you to your first appointment.
*Click on the Red Button above to print the New Patient Form.
Please arrive for your first appointment at least 20 minutes before you are due to see the doctor with your fully completed form to give to the reception staff.
